Officers and men of the Nigeria Immigration Services (NIS) have been cautioned against corrupt tendencies at their various duty stations having in mind that they are the first contact by foreigners coming into the country.
The warning was made by the Comptroller General of Immigration, Muhammadu Babandede during the opening ceremony of the NIS 2021 SeviCom/ACTU sensitization and Enlightenment Workshop for officers and men of the Zone C of the Service held in Bauchi on Thursday.
The Comptroller General noted that considering the fact that the Immigration Service is the chief image-maker of the country, its officers and men must ensure that their behaviour and conduct are humane and courteous at all times.
Represented by the Zone C Coordinator, Bauchi, ACG Tijjani Lawal, the CG said that, “Security is prime because it is the pillar that holds the roof under which Nigerians take shelter; without which the roof will definitely collapse. It is expected of every public servant, Nigeria Immigration personnel inclusive to be highly transparent in the pursuit of his/her duties”.
He added that “Primarily, Nigeria Immigration Service is a security outfit, however service-oriented, as it provides specialized services to Nigerians and non-Nigerians wishing to traverse, visit or be domiciled in Nigeria. Such services are expected to be provided with all decorum they deserve”.
Muhammadu Babandede said that the service must be given in a transparent manner, at the exact fees they are advertised without hidden charges or behind the curtain fees stressing that, “Remember, according to ServiCom jingle, a customer has the right to be served right”.
He further stressed that “Therefore, timely and transparent service is a task that must be done. The customer, herein referred to as client has the right to seek redress where he/she is not served right. The service provider herein referred to as the Immigration personnel are paid for their services, thus must serve right. It is a change mantra. You either serve right or disengage and give others a chance to serve right. We are looking forward to a zero-tolerance on corruption”.
Earlier in his opening address, Controller of Bauchi Command of NIS, Bappah Idris said that the workshop is timely considering the trend of events in the country particularly issues of corruption and corrupt practices which is eating deep into the fabric of the country’s existence.
The State Controller expressed confidence that with the sensitization, the officers and men of the Immigration Service will know what more to do in order to minimize to the barest minimum the issues of corruption and corrupt practices in the Service.
Bappa Idris then charged the officers and men of the Service attending the sensitization workshop to listen carefully to what will be presented to them and put them into practice as they perform their official duties.